Thank you for visiting Ratelist.pk. We appreciate your concern. Please find below the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 2-3 working days. However, if the company is experiencing a high volume of orders or unforeseen circumstances such as natural hazards customers should expect delays in shipments by a few days. We will keep you updated with the status of shipment. You can also track your shipments through our tracking service. You can also contact us through email or by calling us. Contact details can be found in the Contact us section.
All orders are delivered during working days i.e. Monday to Saturday. We do not deliver on Sundays and Public Holidays.
One order will be delivered to a single destination address given by the customer at the time of placing the order. If you would like your order to be delivered to more than one destination, you will have to place multiple orders.
Shipment Rates and Delivery Charges
Shipment charges may vary depending upon your delivery address and value of your order. Delivery charges for your order will be calculated and displayed at the time checkout.
Once your order has been dispatched you will receive a delivery confirmation email containing a tracking number for your shipment.
Tracking number for your order will be active within 24 hours of order. You can track your order through our tracking service available at the website.
We work thoroughly and carefully with our shipping partners to deliver our order safe and sound. However, if you feel that your order has been changed, altered or damaged in any way do contact us to file a claim. Read our Return and Exchange Policy for further details.